It is no doubt Apple ranks the best among PC manufactures when it comes to tech support, consumer report survey showed that Apple give the best in tech support.
This is what consumer reports published:
”If you want an army of geeks you can count on to tame an unruly computer, you’d better buy a Macintosh: Apple tech support is by far the most effective of any computer brand’s. With most Windows PCs, there’s only a 50-50 chance that a manufacturer’s tech support will do the trick.
That’s what more than 3,200 computer owners told us when Consumer Reports National Research Center surveyed them earlier this year. Mac users gave Apple’s phone and online support glowing reviews, and four out of five said tech support was able to resolve their problem.
It’s no surprise that Apple had the highest score for overall user satisfaction. In fact, the company has been top-rated every year since we first asked consumers about tech support back in 2007—even though Apple provides just 90 days of free phone and online tech support, compared with one year for most Windows PC companies.”’